Terms of Reference


Title of the Action: 
At-Risk Youth Social Empowerment – ARYSE
Funded by: The European Union (EU) (EuropeAid/150147/DH/ACT/PRAREG)
Coordinator of the Action: NGO Juventas (Montenegro)
Partners: ARSIS, Social Organization for the Support of Youth (Albania),
Association Margina (Bosnia and Herzegovina), HOPS (Macedonia),
NGO Labyrinth (Kosovo), Prevent (Serbia) and Schüler Helfen Leben
(SHL) Foundation (Germany)
Duration of the Action: 45 months, 01 January 2016 – 30 September 2019
Type of assignment: Consultancy for enhancing the standards of service delivery by CSOs that support Roma and Egyptian (R/E) Youth in Western Balkans
Duration of assignment: 20 working days
Tentative starting and terminating dates: 01 August 2017 until 15 November 2017, 30 working days overall
Background of the Action At-Risk Youth Social Empowerment (acronym ARYSE) aims to improve the policies and practices of governmental bodies and civil society organizations (CSOs) of young individuals/strata exposed to social exclusion in Western Balkans. The network of the aforementioned organizations is implementing activities to contribute to active participation in the social processes of youth and to upgrade the standards of social delivery for CSOs working young people.
Target groups:
1. Youth and children:
– in conflict with law;
– with history of drug using; living in families with criminal and drug abuse history;
– on the streets;
– Roma and Egyptian (R/E);
– without parental care.

  1. State agencies and CSOs that work with youth protection and development including educational and health institutions, employment offices, state social services, judiciary and law enforcement agencies, business sector, international stakeholders, media outlets.

Assignment’s purpose: Provision of standardized high quality services by the CSOs in the Western Balkans towards R/E children and youth who face social exclusion thus enabling better protection and development opportunities.

Assignment’s objective: To develop Guidelines of standards of service delivery applied by CSOs that work with R/E children and youth adjusted to the context of Western Balkan countries.

Methodology and Technical Approach
The Guidelines are expected to be developed on the basis of best applied practices in the Western Balkans and the ISO. Main thematic areas in relation to R/E youth include:
– social incentives, housing and services,
– primary health care,
– access to education,
– employment and vocational training opportunities,
– legal aid and conducive legal framework,
– and participatory role in the decision making at local level.
The external expert that will develop the Guidelines of applied standards of service delivery for CSOs that support R/E children and youth in Western Balkans countries should liaise/work in tandem with the
other consultants that are developing:
Cumulative standards for CSOs working with youth at risk of social exclusion,
Guidelines for service delivery to the rest of target groups of the ARYSE Action, such as youth and children:
–  in conflict with the law,
– drug-users and/or living in families with history of drug use,
– in conflict with the law and/or,
– in street situation,
– without parental care.
The publication should include, but not necessarily limited to:

  1. Executive summary / Purpose Statement,
    2. Glossary with definitions,
    3. General binding principles and values,
    4. Overview of the situation of CSOs that support R/E youth in Western Balkan countries, international binding documents and national legal frameworks,
    5. Explanatory list of types of services that the CSOs deliver to R/E children and youth,
    6. Safe guarding regulations / Code of Conduct, confidentiality policy, personal data protection policy, other operational protocols, templates for record keeping of program beneficiaries (identification, initial assessment, individual development plans, referral) and reporting, quality assessment tools, mandatory competences and qualifications for practitioners,
    7. Recommendations / Conclusions,
    8. Literature.

This is an external consultancy and neither office space nor logistical support would be provided. The remaining methodological and technical details are left to the consultant and should be outlined in the financial proposal (i.e. meetings and communication with stakeholders, field visits, etc).
ARYSE’s Network Coordinator (Montenegro) and the National Coordinator (Albania) shall provide timely feedback on the outline, first and the finalized draft of the publication.
Profile of the Consultant/s
the evaluation will be conducted by consultant/s, which should fulfil the following requirements:

  1. Qualifications
    · University degree; Advanced degree in social work, psychology, public health or other related areas; advanced specialized trainings in public policies, management or development
    studies will be considered a strong asset.
  2. Work Experience
    · At least six years of professional experience on policy advice, carrying out research and
    policy papers
    · Vast knowledge on policies of integration of Roma and Egyptian communities as well as
    standards of service provision; the applicants familiar with the social and child care system
    and youth development programs in Western Balkans will take preference.

III. Competences
· Excellent command of Albanian and/or other Western Balkan languages (both spoken and
written); the applicants should produce the Guidelines in English language;
· Proven record of previous publications, work with civil society organisations and/or EU funded projects;
· Strong communication, analytical and writing skills, proven record of publications within
the last 5 years; ability to meet short deadlines.
Assignment’s timeframe
The commissioning should include 30 working days and be carried out during the period 01
August 2017 until 15 November 2017; the tentative deadlines are as follows:

Deliverables Tentative deadlines
1. Outline of the publication 01st of September 2017
2. The first draft of the guidelines 01st of October 2017
3. Preliminary final draft 20th of October 2017
4. Finalised version of the guidelines 15th of November 2017
  1. Remuneration and payment plan
    The maximum total fee for this assignment is 2’000 (two thousand) EUR gross. The fee includes all expenses of the external expert.
    Payment will be made in one installment only upon the approval of the finalised guidelines by the Contracting authority.
  2. Application Procedure
    Applicants interested in applying for this service:
    – should submit their application to ARSIS – Social Organization for the Support of Youth by
    emailing to arsistirana@gmail.com in attention to Mr. Ilir Lico, National Coordinator of ARYSE by 19th of July 2017 midnight at the latest;
    – indicate in the title the interest for the assignment: Consultancy for Guidelines – standards of service delivery by CSOs to R/E youth in W. Balkans;
    – can address their queries to Mr. Ilir Lico by calling the mob. no. +355697637313 or via email at arsistirana@gmail.com.

The application should contain:

  1. Curriculum Vitae (please confine it to 3 pages). The qualifications and experience of the key expert must clearly match indicated in the Terms of Reference.
  2. Cover/Motivation Letter
  3.  A price of quotation indicating the lump sum (in EUR) requested for the consultancy.

Only short-listed candidates will be contacted.
The Contracting authority may require from the selected consultant:
– Proof of qualifications and experience;

Statement of exclusivity for the whole duration of the consultancy.
Context
According to the definition of the United Nations, each person between 10 and 24 years of age is considered a youth, while according to the Council of Europe, a person is considered a youth until the age of 30. In most of the countries from the region, the term “youth” covers all persons between 15/16 and 30 years of age1. Nevertheless, youth is the biggest driving, working, intellectual and productive force of a society, which is expected to additionally develop skills and capacities, and collect knowledge in order to create and overtake roles in all areas of social life. The process of involvement of an individual into the society starts in early childhood, from his/her enrolment in school and interaction with peers. This active period of socialization lasts until the moment when an individual becomes a part of the working environment, i.e. until he/she achieves a proper degree of social and economic
independence and starts to take care of himself/herself.
It is evident that young people in the region are not sufficiently integrated into the decision-making systems, that they are in a difficult socio-economic situation, that they live in countries where the rule of law is not fully established, and, therefore, face an increased risk of social exclusion. This is supported by data on the high unemployment rate, low rate of youth activities in the labour market, noncompliance of education with labour market needs, inadequate social protection, low social activism and participation, as well as the general uncertainty due to the lack of rule of law.
The category of “young people” includes categories that are at particular risk of social exclusion, which, in addition to challenging factors of the environment faced by the general population of young people, are marked by additional obstructionist circumstances related to a specific group, which increases the probability of long-term social exclusion. These factors may have a source in discriminatory patterns of the community in which they live, dysfunctional family environment, living below poverty line, being in the environment that is not encouraging or supporting, experience of drug abuse or conflict with the law.
Serbia: Law on Youth, adopted in 2011; defines youth as persons between 15 and 30 years of age (Art. 3);
Kosovo: Law on Empowerment and Participation of Youth (LEPY), adopted in 2009, defines youth as the age group of young
people between 15 and 24 years old (Art 3);
Montenegro: Law on Young people defines youth as persons between 15 and 30 years of age (Art. 2), while Law on Social and
Child Protection defines youth as persons under the age of 26 (Art. 19);
Federation of Bosnia and Herzegovina: Law on Youth defines youth as persons between 15 and 30 years of age (Art. 4), and
between 16 and 30 years of age in Republic of Srpska;
Albania: National Youth Strategy 2007-2013 defines youth as persons between 16 and 30 years of age;
Macedonia: Youth Strategy defines youth as population at the age from 15 to 30.